At THE BLACK ROCK VILLA, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) when you use our website theblackrockvilla.com.

  1. Data Controller

THE BLACK ROCK VILLA is the data controller responsible for your personal data under this Privacy Policy.

Contact Details:
THE BLACK ROCK VILLA
65, Vouliagmenis Ave., Voula, Greece
welcome@theblackrockvilla.com
+30 697 762 6686

  1. Personal Data We Collect

We collect and process the following categories of personal data:

  • Identity Data: Name, title.
  • Contact Data: Email address, telephone number.
  • Booking Information: Travel dates, destination, accommodation or service preferences.
  • Technical Data: IP address, browser type, device data, and cookie identifiers.
  • Communication Data: Messages, support requests, and feedback you provide.

 

  1. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Performance of a contract: To fulfill your booking and provide requested services.
  • Legal obligation: To comply with tax, accounting, and legal requirements.
  • Legitimate interests: For fraud prevention, IT security, and business improvements.
  • Consent: For email marketing and optional cookies.

 

  1. How We Use Your Data

We use your data to:

  • Manage and confirm bookings.
  • Communicate with you about your reservation.
  • Respond to customer service inquiries.
  • Provide website functionality and improve your experience.
  • Send marketing communications, only if you’ve opted in.
  • Comply with applicable legal obligations.

 

  1. Sharing Your Data

We only share your data with:

  • Service Partners: Property managers, or travel service providers to fulfill your booking.
  • Public Authorities: When legally required.

We require all third parties to respect your personal data and to process it lawfully.

 

  1. Your Rights Under GDPR

You have the right to:

  • Access your personal data.
  • Rectify incorrect or outdated information.
  • Erase your data (“right to be forgotten”).
  • Restrict or object to certain processing.
  • Withdraw consent at any time (e.g., for marketing).
  • Data portability: Receive your data in a structured format.

To exercise your rights, email us at welcone@theblackrockvilla.com. We will respond within one month.

 

  1. Cookies and Tracking Technologies

We use cookies to:

  • Enable site functionality.
  • Analyze traffic and performance.
  • Personalize user experience.

Non-essential cookies are only used with your consent. You can manage your cookie preferences through our [Cookie Settings] or your browser.

 

  1. Security Measures

We use appropriate technical and organizational security measures (such as encryption, access controls, and secure hosting) to protect your data.

 

  1. Updates to This Policy

We may revise this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you via email.

 

  1. Contact or Lodge a Complaint

For questions about this policy or to exercise your GDPR rights:

Contact:
Email: welcome@theblackrockvilla.com